Welcome to the Display5 GenesysCloud Queue Management screen. We have automatically added the Queues associated with your GenesysCloud account. You are now able to select the Queues that you wish to monitor statistics in, click on the radio button next to the Queue Date and you will then enable that Queue for monitoring. You can then click on the 'Setup Metrics' button to add the Statistics names that you would like to monitor.
Once you have selected the Queues and Metrics Display5 will start the process thread needed to pull the stat values. The process will extract statistic values every 10 seconds or so for all of your Queues.
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